Auto Close Idle helps you monitor and safely close
unattended applications automatically. It's designed to work with most database
or accounting application and monitor their use. Auto Close Idle can be used to
close applications in four ways:
- Based on the number of licenses left: When the number of used copies reach
a certain threshold, ACI tries to close the most idle copy. If the most idle
copy cannot be closed within 10 seconds, ACI tries to close the second most
idle copy and so on, until a copy is closed. This insures that users can logon
whenever they want to.
- Based on an Idle Time Limit, which can be specified per user.
- By one client closing the most idle client directly by right clicking on ACI Client
tray icon(if enabled).
- By the Administrator when using ACI Manager, and right clicking an entry
and selecting "Close this app", or using "Close App", or "Close Most Idle"
These methods can be used simultaneously. So choose the method that suits you
the most. However, it's recommended that you use method #1 exclusively, which
maximizes available licenses' usage so users are not closed unnecessarily when
there are two many licenses available.
Telling users to close the application when they don't need it doesn't work
in practice. Employees can leave their desks for variety of reasons. A simple
trip to make coffee can be interrupted by a cell phone call, or a meeting with a client,
or the employee can be given tasks or field trips by a supervisor when they are
away from their desks. The last thing in their minds is to waste a trip to their
desks to close an application.
Auto Close Idle closes the monitored application by clicking on the
close button at the top right corner of the application's main window, and responds to
any configured confirmation dialogs when prompted. Auto Close Idle
will not end, terminate, or "kill" the process; an activity which
usually leads to data
loss or corruption.
If there are any validation dialogs present, you can use Auto Close Idle
built-in remote control functionality to see the user's screen and
interact with the application remotely; so you can respond to any validation
dialogs and close the application safely if needed.
Since users can run a CPU intensive operation in the target application that could take
a long time and leave their desk, it may not be wise to close the application
while it's busy doing something. Auto Close Idle waits for the CPU to be idle
for a certain guard time before attempting to close the application when it's in "Auto
Close" mode. When the administrator tries to close the application manually, a
warning message appears. This is a safety feature so whatever operation the user
has started, is not cancelled.
Features and benefits:
- Free your time from having to respond to phone calls
and emails from users who can't log in.
- Improved productivity by making the application
readily available when they need it.
- Fully automated, there is no need for you to
intervene beyond the initial setup.
- Centrally manage all users, and from any workstation
that you installed ACI Client or Server on.
- Supports monitoring applications by executable path,
or part of the main application window title.
- Supports monitoring applications that consist of
multiple EXE's that start other EXE's as a part of the whole application
suite. Closing the last EXE can be delayed until all other EXE's are closed.
- Supports clicking on confirmation dialogs that are
encountered during exit.
- Waits until the CPU usage for the application drops
below a certain threshold before closing it, just in case the application was
left running a long term operation.
- Monitors only the idle time of the application in
question, not other applications.
- Closes unused applications based on the number of licenses left,
with an idle time limit, at a specific time, or by making users close each
other by using ACI Client tray icon.
- Users can close the most unused copy of the application directly
by using ACI Client tray icon(can be enabled/disabled).
- Closes the application normally, like the user would.
- It could optionally kill the process if it couldn't be closed normally
within a configurable timeout value.
- Closes all copies of the application at a specific time to make nightly
- Most applications can be closed while minimized and without bringing them
to the foreground, so users' work is not interrupted.
- Clients see a clock like icon in the task bar notification
area and the time remaining
before closing the application. This icon can be hidden.
- Allows you to see the user's screen and interact with the
application remotely to see how it's closing and if it's showing any dialogs
during exit, so you can ask ACI to click them in the future.
- Supports roaming users profiles.
- Supports terminal servers, including Citrix based servers.
- Unlike terminal servers when you configure them to auto end sessions when
idle, ACI closes the application normally, while terminal servers give the
application 5 seconds to close, if not, the process is killed, so if the
application is showing a validation dialog, or "Are you sure you want to
exit?" message, then it will kill the process after 5 seconds.
- Optionally closes the application sooner when
a terminal services session is disconnected, such as after 1 minute. If the
user reconnected, the normal Idle Time Limit(if enabled), such as 30 minutes
- Remotely update Auto Close Idle software without
visiting each computer. Digital signatures are used to verify any updates
before being applied.
- Compatible with Windows 2000, 2003, 2008, 2012, 2016,
and 2019 Terminal Servers, including Citrix based servers.
- Windows 2000 or above.
- 128 MB RAM or above.
- 100 MB Free hard disk space.
- Windows 7 or above.
- 1 GB RAM or above.
- 100 MB Free hard disk space.
- Windows Server 2000/2003/2008/2012/2016/2019
- Citrix Presentation Server/XenApp/Virtual Apps
- Windows 10
- Windows 8/8.1
- Windows 7
- Windows Vista
- Windows XP
- Windows 2000